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The channel is straightforward to dive in and use for most device configurations. We have also assembled some information to help you get the most out of your subscription. 

For specific advice on setting-up or troubleshooting with your device, please check the help guides and information (see below).

We want you to enjoy your viewing experience, and have enabled some features on the channel video players that we hope you will find useful. You will find a summary and explanation of them below and in the help guides.

useful video channel features
& where to find them


The Jung by the Sea website and video channel work together to form a ‘living resource’. In addition to ongoing maintenance, we will be adding functionality and adjustments as the platforms evolve.

For more information on our planned updates, please check our roadmap.  


If you have a suggestion for a video channel feature or improvement that is not listed, if you would like to be notified when any of these become live, or if you want to report an issue, get in touch.


Navigating the on-demand channel is easy. The BROWSE button on the menu bar at the top of each page will take you to the first level video library listing, offering a taster of the channel content. From here, click on the ‘View all’ link to access the full CENTENARY CELEBRATION library.

Clicking on any of the video thumbnails (images), will bring-up the channel page for that session. Each session page includes a short (text) introduction, a link to the main video (movie) and any extras such as short web page preview (trailer video clip) where relevant.

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In addition to the core session video, each seminar and workshop has an accompanying web page with background information, picking-up on conference themes and pointing to additional sources and readings.

At this time, it is not possible for us to link directly to the web pages from inside the channel. Instead, when you subscribe, you will receive an email containing a link to the online CHANNEL DIRECTORY with links to all the web pages (and videos). This reference point will be updated as new pages and online resources are added. Please contact us if you haven’t received it (and it cannot be found in your email junk folder) 24 hours after subscribing.

So subscribers don't miss out on this supporting material wherever you are, we also include a downloadable PDF with a reminder of this link alongside each video (see clip).

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Closed Captions (subtitles in the same language as the original audio) are a useful function that we are gradually implementing for our videos with spoken dialogue. This gives us the opportunity to widen access to these sessions for deaf viewers and those with hearing loss. Closed Captions can also be useful when watching these sessions in noisy or sound-sensitive environments, and can clarify elements of the narrative and improve comprehension for all users.

Videos which have Closed Captions will be marked with the CC icon in their listing information. If you would like us to notify you as they become available, let us know.

The button to enable Closed Captions can be found at the bottom of the player window, which pops-up a menu. Select ‘English CC’ to switch them on (see video) and ‘Off’ to switch them off.

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Among buttons at the bottom of the video player, you can also access the option to vary playback speed (see video). Depending on your own preferences, this function allows you to slow densely-packed talks down a little - or speed them up slightly (good for revisits).

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We have divided the longer Seminar videos into 'chapter' sections, allowing viewers to easily navigate between the Introduction, Speaker Presentation, Workshop and Q&A sections as relevant.  


The link to the chapter listing pop-up can be found at the bottom of the player (see video clip).

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Help guides can be found through the link in the footer of each video channel page. Here you will find sections on setting-up the channel with your device, subscription management, FAQ and troubleshooting.  


If you cannot resolve your query using the ‘knowledge base’, there is also a Support form to contact the platform host with any platform/technical queries.


If you cannot resolve your query through these resources, please get in touch with us through our contact form.

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